隱私權政策

Welcome to Madefrom.hk (“the Website” or “the Platform”).

This Privacy Policy explains how Madefrom.hk collects, uses, stores, and protects personal information when you browse or use the Website and its services.

1. Data Controller

Madefrom.hk is independently operated.

For applicable data protection laws, including the UK GDPR and EU GDPR, Madefrom.hk acts as the Data Controller for personal information processed through this Website.

If you have any questions about how your personal information is handled, please contact us:

Email: [email protected]

2. Scope of This Policy

This Privacy Policy applies to personal information collected or processed when you:

  • Browse articles on the Website
  • Listen to audiobooks or audio content
  • Register for a user account
  • Contact us
  • Use other services provided through the Website

This Privacy Policy does not apply to third-party websites or services linked from Madefrom.hk. Please refer to the privacy policies of those third-party services for information about how they handle personal data.

3. Information We Collect

3.1 Account and Contact Information

When you register for an account, subscribe to content, or contact us, we may collect:

  • Email address
  • Display name, if provided
  • Contact information
  • Account login information

This information is primarily used for account management and user support.

3.2 Usage and Technical Information

When you visit the Website, certain technical information may be automatically collected, including:

  • IP address, which may be anonymised
  • Browser type
  • Device information
  • Date and time of access
  • Browsing and interaction information

This information may be used for:

  • Website security
  • System maintenance
  • Traffic and usage analysis
  • Improving Website performance and services

3.3 Payment and Transaction Information

If paid services are offered, payment information may be processed by third-party payment providers such as Stripe.

Madefrom.hk does not store complete credit card information.

4. Legal Basis for Processing

Where applicable, we may process personal information based on the following legal grounds under GDPR Article 6:

  • Your consent
  • Performance of a contract
  • Our legitimate interests, such as website security and operation
  • Compliance with legal obligations

5. How We Use Personal Information

We may use personal information to:

  • Provide and maintain Website services
  • Manage user accounts
  • Verify user identity where necessary
  • Respond to enquiries
  • Improve Website content and user experience
  • Prevent abuse, fraud, and unlawful activities
  • Maintain the security and operation of the Website

We do not sell, rent, or exchange your personal information.

6. Third-Party Services

Madefrom.hk may use third-party services necessary for operating the Website, including:

  • Google Analytics — website traffic and usage analysis
  • Cloudflare — website security and CDN services
  • Hosting and technical service providers
  • Stripe — payment processing, where applicable

These providers may process information only as necessary to provide their services and are subject to applicable data protection requirements.

7. Google AdSense

Madefrom.hk may use Google AdSense or other advertising services in the future.

Google and its advertising partners may use cookies or similar technologies to provide advertising based on a user’s previous visits to this or other websites.

Users may manage or disable personalised advertising through Google’s advertising settings.

8. Cookies

Madefrom.hk may use cookies and similar technologies for purposes including:

  • Maintaining login sessions
  • Analysing website traffic
  • Improving user experience
  • Supporting third-party services such as Google Analytics
  • Providing advertising services, where applicable

You may disable cookies through your browser settings. However, some Website functions may not operate properly as a result.

9. International Data Transfers

Some personal information may be stored or processed outside your country of residence.

Where required by applicable data protection laws, we will take appropriate safeguards for international data transfers, such as the use of Standard Contractual Clauses (SCCs) or other recognised legal mechanisms.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required by law.

For example:

  • Account information may be deleted within a reasonable period after an account is closed.
  • Certain information may be retained where required by law or for legitimate legal or security purposes.

11. Your Data Protection Rights

Depending on applicable law, you may have rights including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion
  • The right to restrict processing
  • The right to data portability
  • The right to object to certain processing
  • The right to withdraw consent
  • The right to lodge a complaint with a relevant data protection authority

To exercise your rights, please contact:

Email: [email protected]

12. Children’s Privacy

Madefrom.hk is not primarily intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Data Security

We take reasonable technical and organisational measures to protect personal information, including:

  • SSL/TLS encryption
  • Access controls
  • Firewall and security monitoring
  • Regular system updates

Access to personal information is limited to authorised persons where necessary.

14. Changes to This Privacy Policy

Madefrom.hk may update this Privacy Policy from time to time.

The latest version will be published on this Website.

Where significant changes are made, we may provide additional notice where appropriate.

15. Contact Us

If you have any questions about this Privacy Policy or how personal information is handled, please contact us:

Email: [email protected]

Website: Madefrom.hk